That's not what I'd call 'fixed'.
'...the guy told me i no longer had safe mode.'
Ridiculous. Did you pay money for this? I'd get it back. That is the dumbest thing I've heard this week.
So, you can't hold the F8 on boot to get into the startup options?
Try pressing ctrl+alt+del once in safe mode.
You could also try a startup repair
How To Troubleshoot In Safe Mode Vista Ca
Here is a link on How to Repair Vista Startup.
http://lifehacker.com/251733/vista-tip--repair-bootmgr-is-missing-error
The Windows Vista Recovery CD can be used to Boot your PC.
<b>Creating a Windows Vista Recovery CD</b>
http://blogs.techrepublic.com.com/window-on-windows/?p=622
Burn it to CD with Nero or similar.
- 7 Run your diagnostics and then restart the system. Use the tools in the Control Panel and the Help and Support system to figure out your problem, make changes, and then restart. When you restart again (repeat Step 2), let your computer start in the standard Windows Vista mode.
- How to Fix Your PC in Safe Mode. After starting Windows in Safe Mode, you can perform most of the regular system maintenance and troubleshooting tasks to fix your computer: Scan for Malware: Use your antivirus application to scan for malware and remove it in Safe Mode.
- Safe Mode in Windows XP/Vista/7. To get into the Safe Mode in Windows XP, Vista or 7, re-boot the computer and then press and hold the “ F8 Key ” which will then bring up the “ Windows Advanced Options Menu “. Scroll down to “ Safe Mode ” using the arrow keys and press Enter. Note that sometimes if you press and hold the F8 key.
How To Start In Safe Mode
After logging on, you’ll see the safe mode warning message. If you want to start the safe mode, click on YES, or just press the Enter key. If you want to run System Recovery, click NO. Windows Vista’s Safe Mode is a great diagnostic tool. When Windows Vista starts up, it loads all of the drivers and many of your most common programs automatically, and usually this is great. But if you’re having problems with a program or with the system itself, you might need to work with a. Safe Mode – The basic option that loads Windows with a GUI interface and is usually what most people should choose when troubleshooting their computer. Safe Mode with Networking – If you need access to the Internet or the network while in Safe mode, then this is the option to choose.